Tag: Hotel Review

After five months of lock-down and having to put our more adventurous travel plans on hold, we decided a change of scenery was needed. Both my husband and I have been lucky enough to continue working throughout the pandemic. Whilst we have loved having the time together and the time to be at home, it’s been exhausting and work has been intense. When there is no defining boundary between work and home, we fell into the trap of working 24/7. So, like many people this summer we set about a booking a UK staycation.

We formed a bubble with my parents at the end of July and began looking for a break close to their home in North Yorkshire. Cue, a furiously busy morning with my mum calling hotels across the north and finally finding the gem that is Storrs Hall in the Lake District. Luckily, they had two rooms available for the dates we were after. Booking confirmed we were all systems go.

Getting to Storrs Hall

We travelled over to the Lake District from Harrogate, North Yorkshire by car. We set off on Friday morning, and the journey took around two hours. The journey by road is relatively simple although there were very limited places to stop. I would suggest stocking up your car snacks and having a wee before you go. I noticed a number of the petrol stations had closed their toilet facilities due to the pandemic, this is something to bear in mind as you move away from the main roads and larger rest stops.

If you plan to travel by train, the nearest station is Windermere which is five miles from the hotel. There are direct trains to Windermere from Manchester Piccadilly, Preston and Kendal. Windermere can also be easily reached with one to two changes from Birmingham New Street, Liverpool Lime Street, Leeds, Newcastle and London Euston.

First Impressions

It’s been a long time since I’ve visited the Lakes and do know it is a hugely popular UK destination. But I have to say my levels of anxiety skyrocketed as we drove into Windermere. It was heaving. There were people everywhere and social distancing and the wearing of face coverings didn’t seem to have quite permeated the psyche of these British holidaymakers. However, as we drove out of Windermere towards the hotel, we were wrapped up with country and lakeside views. Not a tourist in sight.

Storrs Hall occupies a lakeside spot about ten minutes outside of Windermere. Close enough if you want to venture in, but far enough away to offer you some space and quiet. The Grade two listed family-owned Georgian manor house crept into view as we swept round the long-curved drive. Nestled in seventeen acres and wrapped on two sides by Lake Windermere, Storrs Hall certainly packs a punch on the first view. With the sun shining and lake glistening we were keen to get checked in and settle down for lunch with a view.

Which Room?

For a relatively small hotel, Storrs Hall has an impressive range of room options.  In the main part of the manor, you have the choice of a Classic room, Classic with a lake view, Superior, Superior with a lake view, Feature lake view, Deluxe, Deluxe with a lake view and a Master lake view bedroom. These thirty rooms have recently been refurbished and had a modern contemporary feel whilst remaining sympathetic to the grandeur and history of the building. The original architecture has been carefully preserved, so each room has a unique character and feel. This helps make your stay a truly exclusive experience for you.

In addition to the rooms in the main manor, Storrs Hall offers six lakeside suites and a boathouse. The lakeside suites are set in woodland just metres from the main building and are incredibly luxurious. With lounge space, hot tubs and sophisticated sumptuous design, these lakeside suites are the perfect hideaway. 

Finally, at the pinnacle of luxury is the boathouse. Set over two floors, the boathouse is an exclusive retreat with a hot tub, fire pit, steam room and lounge.

For our stay, we were able to secure a Classic Lake View, which my husband and I stayed in and a Deluxe room which my parents stayed in.

Classic Lake View (Room 35): What a view! South facing towards the lake and the fells was utter perfection. Even better, our bath was plinth mounted allowing some significant post-hike marinating taking it all in. Our luxurious bathroom was also furnished with a large rainfall shower. Finally, on the topic of luxurious bathrooms, Storrs Hall generously provides a gorgeous range of toiletries courtesy of Molten Brown.

Our room was well appointed with a comfortable king-size bed, tv, wifi, desk and tea and coffee facilities, robes and slippers.  

Deluxe (Room 8 & 9): In the deluxe room you sacrifice the lakeside view for a separate sitting room. The sofa in the sitting room can also be used as a sofa-bed to accommodate small children if you are travelling as a family. The room was stylishly decorated and had all the amenities of the classic lake view. The only drawback of room 8/9 was the lack of a bath. This room, however, is the only Deluxe room without a bath so it might be something worth checking when you make your booking.

Food & Drink

Our stay at Storrs Hall was a bed and breakfast deal but we opted to eat at the hotel for two of our four nights. Lunches and afternoon tea also made an appearance in our schedule. The food was incredible. Locally sourced ingredients, seasonal produce and exquisite presentation made for some sensational meals.

Due to the pandemic, the hotel is offering a reduced menu. However, there is still plenty of choices, and the carefully selected menu should provide something for all tastes and dietary requirements.  

Breakfast: The range of breakfast options on offer was brilliant. Cooked breakfast, toast, cereal, croissants, eggs, whatever your preference nothing was too much trouble. I can thoroughly recommend the vegetarian breakfast; it was the perfect set up for a day hiking through the fells.

Lunch/ Light Bites: Despite a reduced menu due to the pandemic there was plenty on offer for lunch. Sandwiches, salmon plate, burger or just a bowl of chips. Nothing was too much trouble and the service was fabulous.

Dinner: Every dish looked spectacular but my recommendation goes to the Heritage Beetroot starter (There’s a gooey ball of fried goats’ cheese…job done) The pan-fried sea bass and the chocolate slice with sticky honeycomb and cherry sorbet. Whilst the menu is subject to seasonal and producer change it is clear that the quality of kitchen staff will remain. The food was flawlessly prepared and beautifully presented. Dinner at Storrs Hall was perfection.

Afternoon tea: What’s not to love about a hot beverage and cake? The only way to make that combo better is to add finger sandwiches and warm fluffy scones. Coupled with a magnificent view and you’re on to a belter of an afternoon. The Storrs Hall afternoon tea is a must if you are visiting, just make sure you book in advance.

COVID 19 Response

It stands to reason that in the current climate I should outline everything the hotel has put in place to ensure that safety and comfort of the guests. From the moment of my booking, the staff were in contact every couple of days with updates following the latest advice. The main essential of further  information was the requirement for face coverings in all communal parts of the hotel. Once you were sat down with drinks or food of course these could be removed. This open communication from the outset put my mind at ease before we even checked in.

Check-in & check-out: The hotel requested that only one person from the group check-in for each room. This minimised the number of guests in the reception area at any one time. Before check-out, I was emailed a copy of my invoice for checking. Again, this reduced the need to spend additional time in the reception area. In terms of your luggage, the reception staff are happy to help you to your room. However, they will leave the luggage at the door to minimise the number of people coming into contact with the freshly cleaned room.

Sanitising & Social Distancing: Throughout the hotel, there were sanitising stations and signage encouraging you to use them and reminding guests of the two-metre distance requirement. After the checking in the staff talked us through the one-way system in operation throughout the communal areas of the hotel. As a Grade Two listed Georgian manor house, the hotel has space in abundance and social distancing was easily accomplished with the support and planning of the staff. Although the hotel was at maximum occupancy when we checked out, we never felt anxious about running into other guests. Even in corridors and on the stairs, guests and staff were conscious of each other and always moved aside or waited until you had moved on.

Dining: Like many places, the hotel was enforcing a prior booking policy concerning mealtimes. It was no great hardship to pre-book dinner and breakfast. The hotel has a brilliant service system in place. Having reduced the number of tables in the dining room each table was equipped with a ‘service’ table. The restaurant staff would serve the dishes and drinks to the service table and you help yourself from the service table. Once you were finished, you returned your dishes to the service table from which they were collected. This system ensured the staff could stick to the two-metre social distancing guidelines. This new system of dining genuinely didn’t detract from the experience or the high level of service.  

Your room: Aside from no turn-down service there wasn’t any great change to how your room was looked after or your use of it. In the room, there was a comprehensive two-sided document outlining everything the hotel is doing to ensure the safety of the guests. The main thing you needed to do as a guest was to ensure you hung the green service sign on your door each morning. Without the sign, the cleaning staff would not enter your room. Again, this measure ensures a minimal number of people accessing your room, thus reducing risk.

Final Thoughts

Our stay at Storrs Hall felt like a little slice of luxury and calm in what has been a very turbulent time. We felt safe throughout our stay, and the service was impeccable. We really couldn’t have asked for more. If you are considering getting away in the next couple of months, I can’t extol the virtues of Storrs Hall enough. Our short trip has left me planning a return, and I’m looking forward to a more walking focused trip to the Lakes in the future.

Travelling at home and putting money back into our economy has never been more important. So, let’s support local business, private hotels, guesthouses and b n b’s. Everyone is doing all they can to comply with government guidelines to keep us safe. If we want our hospitality and tourism sector to recover then we must invest in it’s future now.

Stay safe & happy travels

Jess